![]() I was still unhappy with this and wanted a truly “clean” install. ![]() Techsmith suggest creating my own shortcut to the executable and this did work – Snagit and Snagit Editor worked (no add-ins installed). I found no shortcuts for Snagit on Desktop nor Start menu after the abort, but seemingly all files are there in the Programs directory. Even after hours of waiting, it never completes and I have to end the process. Every time I try to install Snagit the installation hangs at the very end (invariably with “2 seconds remaining”). I found all Office apps and IE 8 suffered from the problem. Techsmith says Snagit 9 fully supports Win 7 64-bit but did say that there were reported problems with Outlook and Word and not with IE 8. I disabled and removed these add-ins and the problem went away. IE 8 and all Office (v 2007) components kept crashing for no apparent reason. The easy part, which I worked out, was the Snagit Add-In when I installed Snagit on my Win 7 Pro (64-bit). I’m not faulting Techsmith, but may get over the hurdle is someone else had the same problem and found a solution. I’m wondering if anyone else has had this problem and found a solution for it. I’ve been working with Techsmith to solve the problem but without success at this point. When I switched to Win 7 I had a) installation problems, and b) misbehaving Snagit add-ins for MS Office and IE 8. For years I have used Snagit with all versions of Windows and find it, for me, a very useful tool. ![]()
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